Supermarket Alarm Module

Powerful Refrigeration Alarm API by VEC.

Alarm Management Issues?

  1. POOR TRIAGE - Supermarket facility controls alarms are critical for ensuring product integrity but alarm triage and service dispatch is seldom a smooth process in retail operations. Preventable product loss? Too many service calls? Too many equipment complaints from stores? 
  2. VENDOR LOCK-IN - Tracking refrigeration system alarms is frustratingly complex since the leading controls vendors use proprietary protocols. Furthermore, monitoring providers bundle the alarm data with their service making it hard to change provider. But what if you controlled the alarm feed from your controls regardless of the control vendor or monitoring provider?
  3. POOR REPORTING - There is a lot of talk about the value of large enterprise datasets of Supermarket alarms for predictive performance diagnostics; and rightly so. But are you satisfied with the canned reports available to you today? Do you think your team could create better reporting if you had access to properly formatted alarm data?

Your Alarms Your Way

We collect, filter and store the alarms. Access to the Alarm API is easy and secure allowing you to streamline both triage and dispatch!

The Alarm API is controls agnostic. We collect alarms across vendor protocols for you to use as one simple interface!  

Avoid garbage in, garbage out in your reporting. Alarms are uniformly categorized to properly line up with Supermarket systems!

Alarm API as a Service

Engineered, delivered and supported by the supermarket controls experts at VEC.

Easy access to alarms from black boxes

Alarm collection from leading supermarket systems incl. RDM, Distech, Emerson and Danfoss via email or TCP/IP.

Filtering, categorization and prioritization of alarms.

Secure developer friendly REST API built for Supermarket controls.

Structured for intelligent reporting

Easily query historical alarm data for use in asset diagnostics reporting.

Uniform vendor agnostic data structure.

Alarm data tagged for machine learning and prediction.

Monitoring Flexibility

Simple REST API plugin to your preferred monitoring application - or create your own alarm front-end!

Preferred Alarm feed in the Coolsys Integrated Client Environment.

Custom routing and escalation of filtered alarms via Email.

Deployment Partners